These General Terms and Conditions of Sale (hereinafter the "T&Cs") govern the contractual relationship between [Company Name], hereinafter referred to as the "Seller", and any natural or legal person making a purchase on the [Website URL] website (hereinafter the "Customer").
They define the rights and obligations of the parties in the context of the sale of goods and/or services offered by the Seller. Any purchase implies full and unreserved acceptance of these T&Cs by the Customer.
We invite you to read them carefully before placing any order.

Scope of Application

These General Terms and Conditions of Sale apply to all sales of products and services concluded via the [Website URL] website (hereinafter the "Site"). They are binding on any Customer, whether a natural or legal person, acting in a professional or consumer capacity.

The Seller reserves the right to modify these T&Cs at any time. The conditions applicable to an order are those in effect on the day the order is placed.

Products and Prices

The products and services offered for sale are those described on the Site, within the limits of available stock. The Seller strives to ensure the accuracy of the information presented (descriptions, photographs, technical specifications).

Prices

The prices of the products are indicated in euros, inclusive of all taxes (VAT included). They do not include delivery costs, which are indicated separately and calculated before the final validation of the order.

The Seller reserves the right to change its prices at any time, it being understood that the price applicable to an order is the one displayed at the time of its validation by the Customer.

Orders

To place an order, the Customer must select the products, add them to their basket, and then follow the online ordering process by providing the necessary information (contact details, delivery address, payment method).

Order Validation

The Customer's validation of the order constitutes express acceptance of the prices, the descriptions of the available products, and these T&Cs.

Any order constitutes the conclusion of a distance sales contract between the Seller and the Customer. An order confirmation is sent to the Customer by email to the address they have provided.

The Seller reserves the right to refuse or cancel any order from a Customer with whom there is a dispute relating to the payment of a previous order, or for any other legitimate reason.

Payment

Payment for orders is made online, by one of the secure payment methods offered on the Site (credit card, bank transfer, etc.).

Transaction Security

Transactions are secured by an authorised payment provider. The Customer's bank details are under no circumstances stored by the Seller.

The order is only considered final after the Seller has effectively received the payment. In the event of non-payment, an incorrect billing address, or any other issue with the Customer's account, the Seller reserves the right to block the order until the problem is resolved.

Delivery

The products are delivered to the delivery address indicated by the Customer when placing the order. Delivery times are given as an indication during the ordering process.

Delays and Force Majeure

The Seller cannot be held responsible for delivery delays due to cases of force majeure (strikes, bad weather, etc.) or the actions of the carrier.

In the event of a significant delivery delay, the Customer has the option to terminate the contract in accordance with the terms provided by law.

Right of Withdrawal

In accordance with current European legislation, the Customer, as a consumer, has a period of 14 days from the receipt of the products to exercise their right of withdrawal, without having to provide any reason or pay any penalties.

Return Procedures

To exercise this right, the Customer must inform the Seller of their decision in an unambiguous written statement (e.g., a postal letter or email sent to the address [email]).

The products must be returned in their original condition, complete, and in their original packaging, accompanied by all accessories and documentation, to the address indicated by the Seller, within a maximum period of 14 days following the notification of withdrawal.

The refund will be issued within 14 days of the Seller's receipt of the returned products, using the same payment method as the one used for the initial order.

Legal Warranties

The products sold benefit from the legal warranty of conformity and the warranty against hidden defects, as provided for by articles L. 217-4 et seq. of the French Consumer Code and 1641 et seq. of the French Civil Code.

Legal Warranty of Conformity

The Seller is required to deliver a good that conforms to the contract and is liable for any lack of conformity existing at the time of delivery. In the event of a lack of conformity, the Customer has a period of two years from the delivery of the good to take action.

Warranty against Hidden Defects

The Seller is also bound by the warranty against hidden defects of the sold item that render it unfit for the use for which it is intended, or that so impair its use that the buyer would not have acquired it, or would have paid a lower price for it, had they known about them.

Liability

The Seller's liability, in the event of a breach of its contractual obligations, can only be engaged for direct and foreseeable damages resulting from the breach. Under no circumstances can the Seller be held liable for indirect damages such as loss of profits, customers, data, etc.

The Customer is solely responsible for the use of the purchased products and must comply with safety rules and current laws, particularly regarding road traffic and use on public roads.

Intellectual Property

All elements of the [Website URL] Site (texts, graphics, logos, images, videos, databases, etc.) are and remain the exclusive intellectual property of the Seller or its partners.

Any reproduction, representation, modification, publication, or adaptation of all or part of the Site's elements, by any means or process whatsoever, is prohibited without prior written authorization from the Seller.

Personal Data Protection

Personal data collected on the Site is processed in accordance with our Privacy Policy, accessible from the Site's footer.

The Customer has the right to access, rectify, erase, limit, and object to the processing of their data. To exercise these rights, they can contact the Seller at the address [email].

Disputes and Applicable Law

These T&Cs are governed by French law. In the event of a dispute, and in the absence of an amicable resolution, the French courts shall have sole jurisdiction.

Mediation

In accordance with the provisions of the French Consumer Code concerning the amicable settlement of disputes, the Seller adheres to the FEVAD e-commerce mediator service. For more information, the Customer can visit the website www.mediateurfevad.fr.

The Customer may also, before referring the matter to the mediator, submit their complaint via the European Union's Online Dispute Resolution (ODR) platform, accessible at the following address: https://ec.europa.eu/consumers/odr.